Zad Al-Moya Foundation (“we,” “us,” or “our”) is committed to protecting the privacy of our website users and customers. This Privacy Policy explains the types of information we collect, how we use and protect that information, and your rights regarding the personal data you provide when visiting our website www.moyaplus.sa: 1. Information We Collect We collect two types of information from visitors to our website: A. Personal Information When you interact with our services, we may collect personal information, including, but not limited to: • Full Name • Email Address • Contact Number • Mailing/Billing Address • Payment Information • Any information you choose • Information submitted to us • Forms or Customer Support B. Non-Personal Information We may automatically collect non-personal information when you interact with our website: • IP address • Browser type • Device type • Operating system • Website usage statistics (e.g., pages visited, time spent on the website) 2. How We Use Your Information We use the information collected for the following purposes: • Service provision: To process and fulfill your orders, deliver products, and provide customer support. • Communication: To respond to your inquiries, send transactional emails (order confirmations, delivery updates), and communicate promotions or offers. • Website improvement: To analyze website usage and improve our services, design, and user experience. • Legal compliance: To comply with legal obligations, such as consumer laws and regulations in the Kingdom of Saudi Arabia. 3. Data Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances: • Service Providers: We may share your information with trusted third-party service providers (such as payment processors and delivery companies) who help us operate our business. • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal process, or governmental requests. • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity as part of the transaction. 4. Data Security We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes the use of SSL encryption for financial transactions and secure databases and access control procedures. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. 5. Cookies and Tracking Technologies Our site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that enable us to recognize your browser and capture certain information, such as your preferences and usage patterns. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website. 6. Your Rights Under Saudi law, you have the following rights regarding your personal information: • Access: You can request access to the personal data we hold about you. • Rectification: You can request correction of any inaccurate or incomplete data. • Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions. • Data Portability: You can request a copy of your personal data in a structured, commonly used format. To exercise these rights, please contact us at help@moyaplus.sa 7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit. 8. Children's Privacy Our website and app are not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected such data, please contact us immediately, and we will take steps to delete it. 9. Changes to this Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates. 10. Contact Us If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at: • Email: help@moyaplus.sa By using our website, you agree to the terms of this Privacy Policy without exception.